Thank you for shopping with us! We understand that sometimes you may need to return a product. Our goal is to make the return process as simple and hassle-free as possible. Please read the following instructions to understand how to return your items.

General Return Guidelines

1. Eligibility for Returns
   • Returns are accepted within 30 days from the date of delivery.
   • The item must be in original condition—unused, undamaged, and with all tags, labels, and packaging intact.
   • Some products, such as personalized items or perishable goods, may not be eligible for return. Please check the product details for specific return exclusions.
2. Initiating a Return
   • To start your return, visit our Return Center on our website or contact our Customer Support Team at support@allmysafety.shop.
   • You will need your order number and email address to begin the return process.

How to Return an Item

1. Step 1: Request a Return Authorization
   • Log into your account or contact our customer service team to request a Return Authorization (RA).
   • Provide the reason for your return and include any relevant information (e.g., defective product, wrong size, etc.).
2. Step 2: Prepare the Item for Return
   • Ensure the item is unused, and pack it securely in its original packaging (if available).
   • Include a copy of the Return Authorization and the original receipt or proof of purchase inside the return package.
3. Step 3: Ship the Item Back
   • Use the prepaid shipping label provided by our team, or ship it back at your own expense to the following address:
     Returns Department
     Your Company Name
     1234 Address Lane
     City, State, ZIP Code
     Country
4. Step 4: Track Your Return
   • Once you’ve shipped your return, track it using the tracking number provided by your carrier.
   • You will receive an email notification once we’ve received and processed your return.

Return Shipping Costs

1. Free Returns
   • Returns are free for defective or incorrect items (items that are not what you ordered).
   • We will send you a prepaid shipping label for returning such items.
2. Non-Defective Returns
   • If you are returning an item for reasons other than damage or error (e.g., change of mind or wrong size), you will be responsible for the return shipping costs.

Refunds and Exchanges

1. Refund Processing
   • Once we receive the returned item, we will process your refund within 7–10 business days.
   • Refunds will be issued to the original payment method. Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.
2. Exchanges
   • If you would like to exchange an item for a different size or color, please contact our customer service team. We will assist you in placing a new order for the desired item.

Return Policy for Sale Items

• Items purchased on sale or with a discount may be subject to different return conditions. Check the product description at the time of purchase for specific return instructions on sale items.

Damaged or Defective Products

If your item arrives damaged or defective, please follow these steps:

1. Contact Us Immediately: Reach out to our Customer Support Team within 7 days of receiving the item.
2. Provide Photos: Please send us clear photos of the damaged or defective item, including packaging if applicable.
3. Return Instructions: We will provide you with a return label and arrange for a full refund or replacement.

Final Sale Items

Please note that certain items are final sale and are not eligible for return or exchange. These include:

• Personalized or customized items.
• Perishable goods.
• Downloadable software or digital products.

Contact Us

If you have any questions or need assistance with the return process, please do not hesitate to contact our Customer Support Team:

• Email: support@allmysafety.shop
• Phone: +1-800-770-8900
• Live Chat: Available on our website from 9 AM to 6 PM (Monday–Friday).

We are here to assist you every step of the way and ensure a smooth return experience.

Thank you for shopping with us! We hope to serve you again soon.